diff --git a/services/pstn-trunk.sh b/services/pstn-trunk.sh
index 239b09c..9fd5bfa 100644
--- a/services/pstn-trunk.sh
+++ b/services/pstn-trunk.sh
@@ -219,7 +219,7 @@ _pstn_ensure_live_includes() {
 # identify/endpoint objects needed per IP, unlike the older chan_sip
 # peer-per-source-IP pattern some providers' sample configs still show.
 _pstn_write_pjsip_include() {
-    local FILE="$1" SERVER="$2" SERVER_IPS="$3"
+    local FILE="$1" SERVER="$2" SERVER_IPS="$3" DID="$4"
     cat > "$FILE" << 'EOF'
 ; SIP PSTN trunk — IP authentication, no password stored (see
 ; docs/pstn-calling-voipms-plan.md). Regenerated by services/pstn-trunk.sh —
@@ -242,17 +242,32 @@ _pstn_write_pjsip_include() {
 ; sends (P-Asserted-Identity/Remote-Party-ID, in addition to the From
 ; header) for this trunk, so real inbound Caller-ID reaches the dialplan.
 ;
-; No static from_user= on the endpoint below either, for the same reason
-; on the outbound side. Confirmed live: a static from_user pinned to the
-; shared trunk DID silently wins over CALLERID(num) — PJSIP only falls
-; back to the channel's caller ID number for the From-header username when
-; from_user is unset on the endpoint. With it set, pstn_check_busy's
-; per-extension personal_did lookup (see the outbound dialplan below) still
-; ran and still set CALLERID(num) correctly, but every outbound call's From
-; header — what the provider actually presents as Caller ID — used the
-; static DID regardless, so every extension showed the same "original"
-; number no matter which personal_did it was supposed to dial out as.
-; Leaving from_user unset lets that per-call CALLERID(num) reach the wire.
+; from_user=__PSTN_DID__ below IS static and MUST stay that way, unlike
+; callerid= above. Confirmed live: removing it (on the theory that PJSIP
+; would fall back to the calling channel's CALLERID(num) for the From
+; header, mirroring the inbound fix above) instead made Asterisk fall back
+; to its own hardcoded default From-header username ("asterisk", from
+; res_pjsip.c's sip_dialog_create_from()/DEFAULT_FROM_USER — PJSIP never
+; consults CALLERID(num) for the From header, endpoint->fromuser is the
+; only input). The provider doesn't recognize "asterisk" as an account
+; DID and silently rejects the call outright — every outbound call went
+; straight to busy/congestion with the callee's phone never ringing at
+; all, regardless of which extension or personal_did placed it. A static,
+; provider-recognized From user is required for the call to go out at
+; all; from_user is what to pin it to.
+;
+; send_pai=yes/send_rpid=yes below are what actually carry the per-call
+; CALLERID(num) (personal_did if pstn_check_busy set one, the shared DID
+; otherwise) to the provider despite from_user being static — Asterisk
+; populates the P-Asserted-Identity and Remote-Party-ID headers from the
+; calling channel's live Caller-ID at INVITE time, independent of
+; from_user, which is the standard mechanism for presenting a per-call
+; Caller-ID over a single shared-From trunk. This depends on the provider
+; actually honoring one of these headers for outbound Caller-ID selection
+; (the same assumption trust_id_inbound above makes for inbound) — if a
+; personal_did extension's outbound calls still show the shared trunk DID
+; after this, the provider needs the CID delivered a different way (e.g.
+; a per-DID sub-account or registration) and this will need revisiting.
 
 [pstn-trunk]
 type=aor
@@ -275,11 +290,14 @@ context=from-pstn-trunk
 disallow=all
 allow=ulaw,alaw
 aors=pstn-trunk
+from_user=__PSTN_DID__
 from_domain=__PSTN_SERVER__
 trust_id_inbound=yes
+send_pai=yes
+send_rpid=yes
 direct_media=no
 EOF
-    sed -i "s/__PSTN_SERVER__/${SERVER}/g" "$FILE"
+    sed -i "s/__PSTN_SERVER__/${SERVER}/g; s/__PSTN_DID__/${DID}/g" "$FILE"
 }
 
 # ── Shared: one inbound ring-group member's live permission check ─────────
@@ -1595,7 +1613,7 @@ _pstn_apply_settings() {
     _pstn_patch_vendor_files "$EA_DIR" || return 1
 
     mkdir -p "$ASTERISK_DIR"
-    _pstn_write_pjsip_include "$ASTERISK_DIR/pstn-trunk-pjsip.conf" "$SERVER" "$SERVER_IPS"
+    _pstn_write_pjsip_include "$ASTERISK_DIR/pstn-trunk-pjsip.conf" "$SERVER" "$SERVER_IPS" "$DID"
     _pstn_write_dialplan_include "$ASTERISK_DIR/pstn-trunk-dialplan.conf" "$DID" "$NTFY_URL"
     _pstn_write_inbound_dialplan_include "$ASTERISK_DIR/pstn-trunk-inbound-dialplan.conf" "$RING_EXTS" "$NTFY_URL"
     _pstn_write_personal_group_ring_script "$ASTERISK_DIR/pstn-personal-group-ring.sh"